Last updated: 26/01/2026

EL-Bethel Logistics Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website or contact us.

Who we are

EL-Bethel Logistics Ltd
71–75 Shelton Street
London WC2H 9JQ

Email: info@elbethellogistics.co.uk
Phone: 07498 833298

What information we collect

We may collect and store the following information when you use our website or request a quote:

  • Name (if provided)
  • Email address
  • Collection and delivery postcodes
  • Details of items being transported
  • Any additional information you submit via our contact forms
  • IP address and basic website usage data (via analytics tools)

How we use your information

We only use your information to:

  • Respond to quote requests and enquiries
  • Provide courier and logistics services
  • Communicate with you about your delivery
  • Improve our website and services
  • Meet legal or regulatory requirements

We do not sell or share your personal data with third parties for marketing purposes.

Legal basis for processing

We process your personal data under the following lawful bases:

  • Consent – when you submit information via our website
  • Contract – where data is needed to provide delivery services
  • Legitimate interests – to operate and improve our business

How we store your data

Your information is stored securely and only accessed by authorised personnel. We take reasonable steps to protect your data from loss, misuse or unauthorised access.

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or to meet legal requirements.

Cookies

Our website may use cookies to improve functionality and user experience. Cookies are small files stored on your device.

You can control or disable cookies through your browser settings.

Third-party services

We may use trusted third-party services such as:

  • Website hosting providers
  • Email services
  • Analytics tools (e.g. Google Analytics)

These providers only process data on our behalf and in line with data protection regulations.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability

To exercise any of these rights, please contact us using the details above.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

info@elbethellogistics.co.uk
07498 833298